Privacy Policy
Learn how we protect and handle your information
1. Introduction
Audalimo (www.audalimo.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile applications, including our driver application and booking services.
By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
2.1. Personal Information
We collect personal information that you provide when:
- Using our driver application
- Booking services through our website
- Creating and managing your account
- Communicating with our support team
The personal information collected includes:
- Full name
- Email address
- Phone number
- Profile picture (for drivers)
- Vehicle information (for drivers)
- Driver's license and other required documents (for drivers)
- Location data
- Payment information
- Trip history
2.2. Automatically Collected Information
We automatically collect certain information when you use our website or mobile applications:
- Device information (type, model, operating system)
- IP address and location data
- App usage statistics
- Performance and error data
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our transportation services
- Processing and managing bookings
- Driver verification and background checks
- Safety and security measures
- Communication between drivers and passengers
- Payment processing
- Customer support
- Service optimization and development
4. Location Services
Our driver application requires access to location services to:
- Match drivers with nearby passengers
- Track trip progress
- Ensure safety and security
- Optimize routes
Location data is only collected when the app is in use and as required for service delivery.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
6. Data Sharing
We may share your information with:
- Drivers and passengers (as needed for service delivery)
- Payment processors
- Legal authorities (when required by law)
- Service providers who assist in our operations
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections to your data
- Delete your account (click here to request account deletion)
- Opt-out of marketing communications
- Request a copy of your data
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13.
9. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Email: limodev@audalimo.com
Website: www.audalimo.com
10. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
Last updated: March 2024